Video Auditing Agent
AI-powered analysis for sales calls and customer support quality assurance
Why Sales Call Auditing Is Broken
- Each call lasts 30 minutes to 2 hours, making manual review extremely time-consuming
- QA teams can only manually review 5-10% of all sales calls, leaving significant compliance gaps
- Missed compliance issues leading to potential regulatory penalties and legal risks
- Human auditors can only review 4-5 calls per day despite hundreds being conducted weekly
- Delayed feedback prevents sales teams from quickly implementing improvements
AI-Powered Video Auditing
- Analyzes a 2-hour call in just 10 minutes with comprehensive compliance coverage
- Automatically processes 100% of calls, eliminating the sampling limitations of manual QA
- Seamlessly integrates with your existing CRM and call recording systems
- Provides actionable feedback to sales reps within minutes instead of days or weeks
- Alerts management to critical compliance issues in real-time to prevent regulatory breaches
Transformative Business Impact
Based on actual customer implementations across various industries
reduction in QA costs
call coverage
(vs. 5-10% manual)
improvement in
compliance adherence
deployment
time
Advanced AI Capabilities
Our Video Auditing Agent combines multiple AI technologies to provide comprehensive call analysis
Speech-to-Text With 98% Accuracy
Industry-leading transcription that accurately captures conversations even with different accents and background noise. Enables precise analysis of every word exchanged.
Customizable Compliance Checklist
Configure the system to check for your specific regulatory requirements, legal disclosures, and script elements. Ensure every call meets your compliance standards.
Brand Voice and Tone Analysis
Ensure representatives maintain your brand's voice and communication standards. Identify when conversations deviate from your preferred customer interaction style.
Customer Sentiment Tracking
Detect customer emotions and satisfaction levels throughout the conversation. Identify key moments where customer sentiment shifts, allowing for targeted training on difficult conversation points.
Performance Comparison Dashboard
Compare performance metrics across team members to identify top performers and coaching opportunities. Create a culture of continuous improvement based on concrete data rather than subjective impressions.
Rapid Deployment Process
72-hour initial setup and integration
Quick deployment with your existing systems and workflows with minimal disruption to your team
Custom training on your compliance requirements
We configure the system to monitor your specific regulatory environment and compliance needs
Dashboard configuration for management visibility
Custom reports and alerts based on your specific KPIs and performance metrics
Team onboarding and training
We ensure your sales and QA teams understand how to leverage the insights for maximum impact
Ongoing optimization and updates
Continuous improvement based on your feedback and evolving business requirements
Measurable Outcomes
95%
reduction in QA costs through automation of previously manual processes
100%
call coverage compared to just 5-10% with manual review methods
40%
improvement in compliance adherence within just 2-4 weeks of implementation
15%
increase in conversion rates due to improved sales techniques
Enhanced Training & Development
Create targeted coaching materials based on actual call data, highlighting successful techniques and identifying areas for improvement
How Businesses Use Our Solution
Discover how different teams leverage the Video Auditing Agent
Sales Compliance Monitoring
Ensure sales representatives adhere to regulatory requirements, mandatory disclosures, and approved scripts while maintaining natural conversation flow.
Support Quality Assurance
Monitor customer support interactions for accuracy of information, problem resolution effectiveness, and customer satisfaction metrics.
New Team Member Training
Use real example calls with annotations to train new representatives on best practices, compliance pitfalls, and successful conversation techniques.
Best Practices Identification
Extract successful techniques from top performers to improve team-wide performance and replicate winning strategies.
Regulatory Documentation
Maintain comprehensive records proving compliance with regulatory requirements for audit and legal protection purposes.
Product Messaging Analysis
Understand how your products and features are explained to customers to refine messaging and address common objections.
40% Compliance Improvement in 2 Weeks
Our Video Auditing Agent helped this enterprise technology company automatically analyze 100% of their sales calls, resulting in substantial compliance improvements.
Compliance Increase
40%
Implementation Time
72 hrs
Ready to transform your quality assurance process?
See how our Video Auditing Agent can improve compliance and reduce costs